Goed morning , 

By resuming the subject of the following topic, "Forums" French 
Suggestion "mute all" functionality, would it not be more commercially wise to exclude players who repeatedly insult, humiliate and provoke by using multiple nicknames in the following manner;
1) Prevent the registration of multiple nicknames by closing the surplus of more than two nicknames.
2) 'forbid the chat' to demerits by giving them access to the game.
In the case of the 8ball room, it is a minority of players from the Gametwist site who destroy the French rooms following dialogues with sexual and very humiliating consonance.

videos to give you concrete examples.

https://youtu.be/a5qfMcmzdUY