It has been nearly 2 weeks since my original posting regarding my connection issues. I very much appreciate the suggestions offered by the moderators, or whomever, in the latest postings. I have not responded to those tips yet because of a VERY UNUSUAL SITUATION that occurred, just a day or two, after the information had been posted. Out of "nowhere" a new 'network connection' appeared in my choices of network connections. I don't know if a neighbouring residence switched thier internet provider, or what, but for the first time EVER...this new network connection appeared as an option. I tried it and my system ran much smoother than it ever has. It is not an HTTP sesured site, and a few people have mentioned that it is not a good idea to be connected to an unsecured site. However, it seems to provide a much smoother connection. However, in the past 3 or 4 days, I have experienced some difficulty...the SPUTTERING, JUNPIMG & FREEZING has popped up again, although not quite as frequently as it had with my regular connection. I should point out that I have ABSOLUTELY "ZERO" knowledge about computers. I got my very first computer about 30 months ago, a used laptop that someone gave to me. I had to have someone "set up everything" for me...I honestly didn't even know how to turn it on or off! If I encounter any problems, I have to get someone to help me - I can't even find the keys that would take me to the sites to change or repair any of the settings. I rent a portion of a large house. The owner has his own internet connection & has a few computers running on that connection, including a part-time, home-based business. I am merely "piggybacked" on that system - I do not have my own internet provider. My monthly rent includes internet service...provided by the landlord's personal internet provider. I will try some of the suggestions that you were kind enough to provide (provided I can get someone to do those things for me.)Even posting this message is painstaking for me, as it's taken nearly 45 minutes to write this, with my "One Fingered Typing Skills."